Legal Terms

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Browne Oil & Gas Services collects, uses, and protects your personal information.

1. Introduction

At Browne Oil & Gas Services, we are committed to protecting your privacy. This policy explains how we collect, use, and share your personal data when you use our services or visit our website.

2. Data Collection

We may collect and process the following types of information:

Personal identification information (Name, email address, phone number, physical address, etc.)
Technical data such as IP address, browser type and version, and browsing behavior on our website.
Any other information you provide to us voluntarily, such as during phone calls or through our website's contact forms.

3. Use of Data

The information we collect is used to:

Provide, operate, and maintain our plumbing and heating services.
Personalise and improve your browsing experience on our website.
Communicate with you, including responding to inquiries, dispatching engineers, and sending service-related updates.
Monitor and analyze trends, usage, and activities to improve our service offerings.
Comply with local legal obligations and verify safety compliance.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside marketing parties. We may share your data with trusted partners (such as Gas Safe register or OFTEC databases for safety certification registrations) who assist us in operating our business, so long as those parties agree to keep this information strictly confidential.

5. Data Security

We implement a variety of standard security measures to ensure the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute safety.

6. Your Rights

Under UK GDPR regulations, you have the right to access, correct, restrict, or request the deletion of the personal data we hold. If you wish to exercise these rights, please contact our team using the details provided below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Browne Oil & Gas Services

Email: privacy@bogs.com
Phone: 07766 301 329